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Privacy Policy

Information We Collect

When you use the contact form on our website, we collect the following personal information:

  • Your name
  • Your email address
  • Your organisation (if provided)
  • Your location (if provided)
  • Your message

We use Netlify Forms to process and deliver contact form submissions. Netlify Forms acts as a data processor on our behalf. Your form data is transmitted securely to their servers and forwarded to us via email. We recommend reviewing Netlify's privacy policy for details on how they handle your data.

How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your inquiries and messages
  • To provide you with information about custom device design and development
  • To improve our services and understand the needs of our clients

We do not use your information for marketing purposes, and we will never sell or share your personal data with third parties for their own use.

Data Storage & Security

Netlify Forms handles form submission data securely using industry-standard encryption (TLS). Once we receive your inquiry via email, your message is stored in our secure email system.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Emails containing your personal information are retained only as long as necessary to address your inquiry or as required by law.

Third-Party Services

This website uses the following third-party services:

  • Netlify Forms: Processes and delivers contact form submissions. Your form data is transmitted to Netlify's servers. View their privacy policy.
  • Behold: Powers our Instagram feed widget. Behold may set functional cookies and process data in accordance with their privacy policy.
  • PayPal: Processes donations. When you click the Donate button, you are redirected to PayPal's secure platform. We do not receive or store any payment information.
  • Google Fonts: Serves typography on this site. Google may collect usage data in accordance with their privacy policy.

Cookies

This website uses minimal cookies. We do not use tracking cookies, analytics cookies, or advertising cookies.

Any cookies set on this site are strictly functional, such as those required by third-party services like Behold (Instagram feed) to operate correctly. You can configure your browser to refuse cookies, but doing so may affect the functionality of some embedded features.

Your Rights

We comply with the Australian Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for individuals in the European Union.

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your personal information, subject to legal retention requirements
  • Object to the processing of your personal data
  • Withdraw consent at any time, where processing is based on your consent

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Contact

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or third-party services. When we update the policy, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this page periodically for any changes. Continued use of our website after changes are posted constitutes your acknowledgement of the updated policy.

Last updated: July 2026